カテゴリー別アーカイブ: oversea_service

Voluntary Recall Notification of YOKOHAMA BluEarth AE-01

The Yokohama Rubber Co., Ltd. is conducting a voluntary replacement program (recall) for its tires in Australia (from February 3) and Europe (from February 4). This notice is a Japanese translation of the notice posted on the website of our European tire sales subsidiary, Yokohama Europe GmbH, and is provided for your reference. For full details, please refer to the original English version, which takes precedence, on the website indicated below.
(www.yokohama-online.com/recall)

IMPORTANT SAFETY NOTICE – YOKOHAMA BluEarth AE-01

YOKOHAMA RUBBER CO., LTD. is conducting a voluntary replacement program (recall) on its tyre model YOKOHAMA BluEarth AE-01, Sizes 185/65R14 86T/H and 185/65R15 88T/H.

The affected tyres may have been produced with irregular geometry in the lower sidewall area of the tyre, above the bead area. This may in some cases cause minor cracking in the lower sidewall area resulting in the potential loss of inflation pressure. In rare cases there may be a loss of air, potentially causing a critical driving situation. As a matter of precaution to ensure safety of consumers YOKOHAMA has decided to exchange all possibly affected tyres.

The following tyre sizes and serial numbers in production period December 2011 to December 2012 are affected.

  • ♦185/65R14 86T AE01: Serial Number 4U06YYY5211 to 4512
  • ♦185/65R14 86H AE01: Serial Number 4U06YYY0212 to 4612
  • ♦185/65R15 88T AE01: Serial Number 4ULXYYY0112 to 5012
  • ♦185/65R15 88H AE01: Serial Number 4ULXYYY0212 to 5112

Owners of affected tyres please immediately contact YOKOHAMA at Support Call Center at below numbers (available Monday to Friday between 8AM to 8PM). Any affected tyres will be replaced at no cost at your dealer.

German / English 0043 (0) 3622 72300 984 Romanian 0040 (0) 264 207 934 Dutch / French 0032 (0) 3 544 45 35 Italian 00359 (0) 879 90 5514 Russian 00359 (0) 879 90 5515 Turkish 00359 (0) 879 90 5516 Greek 00359 (0) 879 90 5517 Spanish/Portuguese 0034 (0) 935 080 135

tyre is affected and for further information, please go to YOKOHAMA website at (www.yokohama-online.com/recall).

We highly value the safety of consumers and therefore we are taking this extraordinary step as a precaution to ensure consumer safety and consumer confidence in our brands.